Shipping policy

1. Order Processing

• Orders are processed within 1–3 business daysof payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.
• You will receive an email confirmation once your order has been dispatched.

2. Shipping Destination

We currently ship to the United Kingdom only.

3. Delivery Time & Rate

Delivery times are estimates and may vary due to carrier delays or peak periods.

4. Tracking

Once your order is dispatched, you will receive a tracking number by email (where available). You can use this to monitor your delivery.

5. Lost or Delayed Parcels

If your order has not arrived within the estimated timeframe, please contact us at info@theliumi.com. We will investigate with the carrier and resolve the issue as quickly as possible.

6. Incorrect Address

Please ensure your delivery address is correct at checkout. We are not responsible for orders lost or delayed due to an incorrect address provided by the customer.

7. Contact Us

For any shipping-related questions, please reach out to us at: 📧 info@theliumi.com